ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2021-01-28

Customer Service

"I bought a LS2 Valiant II helmet and a Cardo PackTalk BOLD Duo set. The staff spent time with me to be sure the helmet was the right size. Cavalry, the customer service guy in San Antonio, spent a lot of time explaining the different bluetooth choices and installed the Cardo PackTalk BOLD into two of my helmets while I waited. He did a great job installing and explaining the basics of the units. I'm very pleased with the service, the LS2 helmet and the Cardo bluetooth."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2021-01-16

The best!

"Calvery was amazing. He was patient, attentive, knowledgeable and made sure we had everything we needed to stay safe while riding. An exceptional young man. Awesome shop for everything you need. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2021-01-08

Great customer service!

"I wish I remembered my salesperson because he was great. I came in after more than a decade in the cycle world and he was incredibly gracious and informative. All of my questions were answered and I love my new helmet and other gear."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-11-12

Excellent

"Awesome service and good attitude and prompt to respond to my questions.!

Bravo.!!!
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-12-20

Customer service

"The Guys treated us like Family. We went there to replace a tire and they did it right away. They made me and my son feel like we went there all of the time and that’s freaking awesome. I’m a Sales Manager at Brown Chevrolet and I would hire everyone that was there that day. The place is clean and they are respectful to all of The CDC guide lines. Hats off to those guys that helped us out. Keep up the GREAT WORK.

SINCERELY,

Richard Ramirez
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-12-09

Awesome service

"Things happened and we got there couple minutes before closing. They didn't look mad or even upset. Very polite and told us to come in. They are awesome! Thank you"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-12-08

Great attentive service

"Left with satisfaction with products I need "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-11-19

New tires and mounting

"I bought my tires from their online site and had them delivered to the store. When I brought in my wheels they mounted them in less than two hours! Great knowledgeable staff that appreciates your business and wants you to be satisfied. "


Verified
5/5

2020-10-23

Great Service!

"Needed a little help finding the right size item for my bike. Found the gentleman behind the counter to be a very helpful sales associate. Refreshing these days!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
3/5

2020-10-02

Best value on cycle gear in the area

"Great value but no one helped
Me in the store and I value customer service. Also the store was a mess and unorganized but there was a big sale so that may be why.
"


Verified
5/5

2020-09-26

Great!

"Hats off the the guys at Cycle Gear! They helped me decide on my full face helmet. Since then my helmet has been great! A special thanks to James for being patient with me. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-09-06

Awesome service and prices.

"The people there were friendly and helpful. Big selection and if they don't have It they'll find it for you. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

5/5

2020-08-29

Great store

"awesome service and super friendly staff. well stocked with gear and easy to deal with!!!

great to stop by even just to bs and oogle!!
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-08-18

100% customer service

"This store has a female associate, Taylor, who was very customer orientated, and had knowledge of products, and helped my wife find proper rain gear, and look for riding gloves. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-08-14

Great!

"Great motorcycle store with great people! "

Detailed Review Benchmark + -
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.